They have to get rid of you and find someone who won’t complain so much. Fixing their errors is costing them too much money. They terminate me because I call customer service too much? I call customer service to have them fix THEIR errors. I’ve never asked them for discounts or freebies. I’ve never missed a payment and have always paid my bill early.

I’ve always been polite to their employees (whether it be over the phone or in a Sprint store).

I have called them alot over the past year, but those calls were to have them fix their errors. While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time has led us to determine that we are unable to meet your current wireless needs…” “Our records indicate that over the past year, we have received frequent calls from you regarding your billing or other general account information. He’s been having trouble with Sprint but instead of resolving his problem, they’ve decided to drop him as a customer according to a letter he received yesterday. If you persistently insist that Sprint fix their numerous errors you will be dropped as a customer, according to reader Michael.

7.5.07 2:59 PM EDT By Meg Marco etf cellphone telephony contracts cancellations one way contract

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