They overlook all entrances and lifts and did very little in managing the problem with the lifts. The Saudi’s in particular are worse but this can’t be helped. In a Fairmont hotel you’d expect people with a bit more class and courtesy unfortunately not. During our stay of two weeks two of the six lifts to floors 17-29 were out of order and remained so throughout. He was efficient and within minutes we were directed to the lifts to our room.įrom M2, two sets of six lifts lead to the rooms. Reception was busy but being a President Club Member, a separate desk is provided. People tend to push in and unfortunately wheelchairs and pushchairs are sidelined. The lifts to M2 are double the standard size which provide access to the al-Haram ground floor however despite their size are often full and busy. All my luggage was received intact and promptly in the room.įloor M2 is the lobby area where reception is located. If arrival is by taxi you will need to walk to the far right entrance and request assistance to off load. At prayer times this area is completely rammed and thanks to the local police you stand little chance of getting in so ensure you arrive outside these times. On arrival, entrance to the Fairmont is via the underground tunnel which also leads to the Swissotel and Raffles the actual entrance to the Fairmont is a dead-end, barricaded behind temporary road blocks. It lies the third tallest building in the world – a pretty remarkable achievement. The Fairmont among other 5* hotels are located within the Abraj (towers) complex that holds the famous Clock Tower. He is well travelled with an acquired taste ). I decided to re post here for your benefit and since I do trust his opinion.

The review below is his own which he posted on TripAdvisor and forwarded the link to me. However I opted not to move hotel and decided to spen d all my time in the Hilton Makkah. When I was visiting Makkah I wanted to stay in the Fairmont to try it out, since I had a free upgrade certificate from the BoardingArea conference. It is located in the Abraj Mall in the Royal Clock Tower amongst many other hotel chains.

A friend of mine stayed in the Fairmont Hotel in Makkah, which is a five star international brand.

Download swissotel clock tower